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Bob Wolf Designs  –   Mailing address: 1308 Common St., Ste 205, New Braunfels, Texas 78130   –    Telephone: 713-628-1831  –   Email: bob@bobwolfdesigns.com

Frequently Asked Questions

Is expedited shipping service available?

Yes, expedited shipping options for quicker deliver are available, please call us to make arrangements.

What is 'Fine Silver'?

Fine silver is 99.99% pure silver with no other metals added to it. Sterling Silver is an alloy of 92.5% silver with the remainder being copper. Fine silver has a more brilliant silver color than sterling.

What is '925 Sterling Silver'?

925 Sterling Silver is an alloy used in silver jewelry. It is an alloy of 92.5% silver with the remainder being copper. The ‘925’ refers to the metal containing 92.5% silver. Copper is added to silver to lower the cost and add hardness to the metal.

What is '14k Gold Fill'?

14k Gold fill is used by jewelers worldwide because it is durable, rich appearing, and more economical than using solid gold. It lasts a lifetime and is made by forging a sheet of solid 14k gold onto a bronze core. The gold in 14k gold fill is over a hundred times thicker than gold plate and is extremely durable.

What is your Return Policy?

Our goal is complete customer satisfaction. Within thirty days of purchase an item may be returned for a full refund. Return shipping costs to be incurred by the buyer. We also work with our customers after the thirty day return window expires to insure their satisfaction if a workmanship issue ever arises.

What is your firm's privacy policy?

We value the privacy of our clients and never share any personal data with any other party for marketing purposes. Although we retain a record of our client’s purchased, we do not retain any of our client’s credit card numbers, CVC codes or expiration date information after a purchase is made.

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